Cancellation Policy
Refund Policy for The Oyster Barons
Last Updated: March 22, 2025
At The Oyster Barons, we strive to provide our customers with a memorable and enjoyable catering experience. We understand that plans can change, and we have established the following refund policy for cancellations:
1. Non-Refundable Deposit
A non-refundable deposit of 50% of the total catering cost is required to secure your booking. This deposit will not be refunded under any circumstances.
2. Cancellation Notice Requirements
If you need to cancel your event, please provide at least 72 hours' notice prior to the scheduled event date.
If you cancel your event with 72 hours or more notice, you will receive a refund for any payments made beyond the non-refundable deposit.
Cancellations made on the same day as the event will not be eligible for any refund.
3. How to Request a Refund
To request a refund after canceling your event, please contact us via email at theoysterbarons@gmail.com with your cancellation details and "REFUND" in the subject. Refunds will be processed using the original payment method.
4. Changes to Your Order
If you wish to make changes to your order instead of canceling, please contact us as soon as possible. We will do our best to accommodate your requests, subject to availability and status of event-related orders.
5. Contact Information
If you have any questions regarding our refund policy or need to cancel or modify your event, please contact us at theoysterbarons@gmail.com